Descartes - Logistiek.be

AI won't fix inefficiencies on its own. It starts with understanding your data, your workflows, and the problems you're trying to solve.

In this SupplyChainTalk discussion, host Ana-Maria Velica is ...joined by Cyndi Brandt, VP of Fleet Solutions at Descartes, and Laura Storch Pelletier, Head of Strategic Supply Chain at Fuku, to share how organizations are putting AI to work today. From improving planning with more accurate service time data to increasing real-time visibility, uncovering hidden route capacity, and strengthening customer communication, the conversation focuses on practical strategies that logistics and fleet leaders can apply to their own operations.

What you'll learn:
- Why data quality is the foundation of successful AI initiatives
- How AI can uncover hidden route capacity and improve service time accuracy
- The role of real-time visibility in improving customer service and fleet performance
- Where logistics teams should start when implementing AI

Whether you're evaluating your first AI initiative or building on existing investments, this webinar highlights approaches that logistics and fleet leaders can put into practice today.

Explore more logistics and fleet management insights: https://www.descartes.com/knowledge-center?page=0&types=all&solutions=71&industries=all&q=all&lang=en?utm_source=YouTube&utm_medium=display&utm_campaign=YT_FY27Q2Show More

AI in Logistics Fleet Management: Practical Strategies from Industry Leaders

AI won't fix inefficiencies on its own. It starts with understanding ...

The Best Screening Software? 4 Things Top Compliance Teams Look For

On the surface, most denied party screening solutions look similar ...

The AI Exchange: AI Agents for Fleet Performance Management

What if your operations could move from reacting to issues after they ...

What if your operations could move from reacting to issues after they happen to improving performance in real time? In Episode 2 of The AI Exchange series, AI Agents for ...Fleet Performance Management, we explore how AI agents are helping fleets detect risks, support decisions, and take action as conditions change throughout the day.

Many last-mile operations already have access to dashboards, alerts, and operational data, but turning that information into timely action remains a challenge. This session explores how AI agents bridge the gap between visibility and execution by identifying exceptions, recommending next best actions, and helping teams respond more quickly to changing conditions.

The discussion also examines how AI agents can improve on-time performance, reduce manual intervention, and continuously refine route plans using actual execution data. By providing dispatchers with real-time recommendations and automating repetitive workflows, AI agents help teams improve operational consistency while enabling employees to focus on higher-value decisions.

Key Takeaways:
- How AI agents help improve on-time performance and reduce delivery exceptions
- How plan versus actual execution data can continuously improve routing and fleet utilization
- How AI-driven workflows help manual effort while supporting dispatchers and operations teams
- Practical first steps for adopting AI agents to improve service levels, operational efficiency, and customer experience

Stay tuned for more insights in The AI Exchange series as we continue exploring how AI is reshaping last mile logistics.

Want to learn more about improving fleet performance and operational efficiency?
Visit 👉 https://www.descartes.com/solutions/routing-mobile-and-telematics?utm_source=YouTube&utm_medium=display&utm_campaign=SCB_Webinar_2

00:00 Meet the Experts and Webinar Overview
04:30 What are AI Agents & What They Actually Do in Last Mile Delivery
11:40 Why Last Mile Operations Need AI Now
14:20 Why Dashboards and Visibility Tools Alone Aren’t Enough
16:00 The Role of AI Agents Beyond Reporting and Automation
18:30 From Insights to Execution
24:30 How AI Helps Prevent Missed Deliveries
27:10 Automating Exception Management at Scale
31:40 Helping Dispatchers and Drivers Make Better Decisions
37:30 Using Plan vs. Actual Data to Improve Performance
39:45 Better Customer Communication with AI
42:00 The Future of AI-Powered Fleet Operations
45:00 Audience Q&A: ROI, Data, and Getting Started
53:35 Key Takeaways and What's NextShow More